Security and Safety First
As a leading company in the web intelligence collection market, we go the extra mile to protect our own operations and those of our business partners. This includes a commitment to protecting our clients' interests by closely following legal requirements and establishing ethical guidelines for all industry stakeholders.
We are transparent by design
Our Trust Center is your hub for understanding how we protect data and maintain compliance. Explore our policies, certifications, and controls at any time.
Meeting the highest regulatory requirements
Main Oxylabs areas of business are certified for Information Security Management System according to the ISO/IEC 27001:2022 standard. By incorporating suitable risk assessments and policies, this standard guarantees the advancement and safeguarding of information.
Ensuring top-tier security & compliance standards
Web Unblocker and Web Scraper API have all been independently audited and verified to meet SOC 2 Type 1 requirements, reflecting our commitment to security, availability, and confidentiality aligned with industry best practices.
Certified data centers and upstream providers
Ethically procured infrastructure
We have created industry-first procurement standards for proxy suppliers. Our fundamental goal is to ensure that Oxylabs' pool consists only of consenting and aware users who are fairly rewarded for their traffic usage. Such an approach allows us to create an unrivaled IP pool, ensuring reliability and stability for our business partners.
Setting industry standards
Oxylabs is a founding member of the Ethical Web Data Collection Initiative, an industry-led consortium of web data collectors. The EWDCI aims to set and promote ethical web scraping guidelines, thus strengthening public trust and helping businesses make informed public web data aggregation decisions.
Educating the industry
Oxylabs hosts conferences and webinars, participates in guest lectures, publishes research and practical tips – sharing expertise with the entire ecosystem.
Supporting public initiatives
Our “Project 4β” initiative helps researchers, academics, and NGOs perform their critical work by accessing data-gathering solutions on a pro bono basis.
Fostering sustainable practices
Oxylabs is committed to ensuring sustainable web data collection operations by integrating economic, social, and environmental goals into the company strategy.
Leading the web intelligence collection market
Continued innovation, a security-first mindset, and numerous world-leading experts allow us to stand at the forefront of the industry.
177M+
Ethically gathered proxies
4000+
Clients around the world
500+
Experts working at Oxylabs
100+
Patents
Discover our award-winning web intelligence solutions
Our teams & what they do
We bring together 30+ industry professionals across different teams to protect the organization, manage risk, and support strategic growth.
Information Security Team
Safeguards Oxylabs' critical information assets by proactively managing cyber risks, raising cyber awareness, and leading key governance initiatives including ISO 27001, SOC 2, and AI security.
Risk Team
Handles customer and vendor management, internal auditing, incident response, and security certifications to ensure compliance and operational integrity.
Legal Team
Provides guidance on privacy, regulatory and product compliance, and intellectual property, including patent strategy and protections. The team also supports corporate governance, employment matters, and dispute resolution to safeguard the company’s brand, innovations, and competitive position globally.
IT and Procurement Teams
Ensure smooth technology operations, manage vendor lifecycles, and deliver services and solutions that create value while minimizing risk.
Functional leaders who make it happen
Industry-leading KYC process
Our thorough KYC procedures ensure that Oxylabs premium proxy networks and solutions are used for approved business cases, serving the market responsibly and ethically.
Report abuse
You may help us ensure that our products are used in accordance with our Acceptable Use Policies (AUP) and combat unauthorized and abusive activities by filing a report on any such activities that you believe are occurring as a result of using our products.
After receiving a report, Oxylabs will conduct an internal investigation and take appropriate measures if deemed necessary. The more details of the unauthorized and/or abusive activities you provide, the more efficiently and swiftly Oxylabs will be able to investigate and take appropriate action.
Speak Up
Any current or former employee of Oxylabs (including leased employees), individual that has or had a contractual relationship with the company (e.g. consulting, provision of services, secondment, internship, volunteer work etc.), supplier, and business partner may use this form to notify Oxylabs about misconduct that is about to be committed, being committed or has been committed.
Misconduct may include actions such as bribes, internal fraud, corruption, criminal acts, administrative misconduct, breach of work duties, violence and harassment, as well as any serious violation of mandatory professional ethical norms, breach of legal acts and/or Oxylabs’ internal rules, practices or any other harm such as law infringement to public interest.
All reports will be examined by a designated person. Any usage of the “Speak Up” form adheres to strict confidentiality and anonymity unless you personally choose to transfer your personal data that reveals your identity.
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