Tracking customer reviews and responding to them affects ranking on search engines, influences online reputation, and helps set marketing goals. To perform review monitoring successfully, it’s essential to implement reliable proxies or scraping tools.
Access to accurate, real-time data
High success rate and exceptional performance
Zero CAPTCHAs and IP blocks
Companies that provide business review monitoring services can give their customers the required data by scraping publicly available information 24/7. However, gathering vast amounts of data comes with complex challenges for professionals as well.
Review monitoring is an essential part of building a brand's reliability. Reputation online depends on various factors. Businesses that provide online testimonial monitoring services must ensure all the customer feedback and negative reviews at any time.
Possible risks
When brand mentions or customer reviews aren't collected with a 100% success rate, review monitoring companies cannot guarantee precise results.
How can we help?
Our scraping tools have an auto-retry system. Every request you make will be pushed to its limits until successful.
Studies show that even unhappy customers will most likely consider returning if an issue is resolved quickly. At the same time, a reply to a positive review shows customers that you appreciate their opinion and care about their needs. This is why online review management in real-time is crucial.
Possible risks
If product review monitoring solutions cannot gather real-time data, response to negative reviews or important customer feedback can be overdue.
How can we help?
Oxylabs' solutions allow you to collect real-time public data and scrape reviews 24/7.
Collecting online reviews on a large scale is often time-consuming and challenging. IP blocks, CAPTCHAs, and other issues are inevitable when going through many review sites and collecting customer feedback. These problems can be easily avoided with a reliable review monitoring solution.
Possible risks
Tracking loads of websites in real-time without high-quality proxies or advanced scraping tools can lead to unwanted blocks.
How can we help?
Our scraping tools ensure that companies easily monitor their feedback without missing important customer feedback.
Web Scraper API
Leverage Web Scraper API to aggregate reviews from any e-commerce website while saving time and resources.
Collect reviews from anywhere in the world
Gather feedback in real-time
Acquire large-scale, already parsed data
Residential Proxies
Monitor reviews with Residential Proxies and collect information from any location in the world without blocks.
Access geo-blocked content
Gather reviews at large scale
Collect information without IP bans
Added benefits of Web Scraper API
100% success rate*
Only pay for successful results
Large-scale data
Collect as much information as needed
Real-time information
With real-time delivery method, receive data in seconds
Added benefits of Residential Proxies
Global location coverage
Oxylabs Residential Proxies cover every country in the world
Large proxy pool
Oxylabs Residential Proxy network contains over 100M IP addresses
No CAPTCHAs or IP bans
Surf the web without IP address blocks
*All results from the target site with 2xx or 4xx status codes are counted as successful.
No more setting up third party tools for them to fall over after a month or two, we've been an Oxylabs’ customer for over a year and have never had to reconfigure anything or come up with a workaround solution. It is set and forget.
Michael S.
Oxylabs’ client
When partnering with a new client, we always make sure their journey with our products and services remains positive for years to come. Professional guidance 24/7 assistance is always available for each of our customers in case of any issues or uncertainties.
Dedicated account manager
Professional assistance with your needs and goals in mind.
High success rates
Nearly 100% success rate with top-quality Oxylabs’ products.
Live chat support
Experienced support team available around the clock.
Global coverage
195 countries, with coordinate-level targeting.
Insured, award winning products
High-quality products that ensure a seamless scraping experience.
Detailed documentation
In-depth tutorials and explanations for an easy start.
Review monitoring (or online review monitoring) is the process of checking what customers talk about the brand all over the internet. It involves monitoring brand mentions, negative reviews, or clients feedback on multiple review sites. There are also various kinds of review monitoring depending on the types of reviews gathered: job review monitoring, google review monitoring, msrp monitoring, Amazon review monitoring, negative online product review tracking, etc.
Review monitoring companies offer their clients specific platforms where they can enter a required term, for example, a brand’s name, and get all the online reviews across the web. To build these platforms and provide clients precise results, review monitoring businesses choose review scraping as a reliable method to collect the required data all over the internet.
There are many approaches to collecting data for review monitoring. For example, you can build your own scraper, as we've detailed in our article on extracting Amazon reviews. However, to collect large amounts of review data uninterruptedly, it’s essential to implement high-quality solutions, such as Residential Proxies or Web Scraper API. They assist by helping bypass anti-scraping technologies implemented by the targets and reaching accurate, real-time data from around the world. Alternatively, if you'd like to avoid scraping, we also offer ready-to-use datasets, e.g., product review datasets.
Yes, Oxylabs’ Web Scraper API offers a 1-week free trial that you can get in just a few simple steps, no credit card is required. As for Residential Proxies, you can get a free trial after filling in a contact form on our Residential Proxy product page or sending us an email at support@oxylabs.io.
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Web Scraper API Quick Start Guide
Find out all you need to know about Web Scraper API
Residential Proxies Quick Start Guide
Find out all you need to know about Residential Proxies
Residential Proxy Usage Mistakes and How to Solve Them
Find out how to boost your business performance while using residential proxies
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